Onboarding & Sales Training

Welcome to the SMB AI Closer Academy

You're not a telemarketer. You're a closer β€” and we hand you everything you need to win before you ever dial. Let's turn conversations into commissions. πŸ’°

$30–$110per closed sale
+$500monthly bonus on top
100%async, work from home

Use the menu on the left or the Next β–Έ button. Tap cards, flip objections, and play with the earnings calculator β€” it's all interactive. Takes about 25 minutes.

Module 1

Who we are

SMB AI (smbaiweekly.com) helps US small businesses stop losing customers β€” by giving them a modern website and a 24/7 AI booking assistant.

Who we help

Local US small businesses β€” restaurants, salons, clinics, contractors β€” with dated sites or no way to answer customers after hours.

What we give them

A 24/7 AI assistant that answers questions and books customers on their own site β€” plus a modern, mobile-perfect website redesign.

Why it sells

Every business loses customers who land after hours and get no reply. We capture them. One booking pays for the whole thing.

Our promise to every owner: one payment, no subscription, they own it β€” and 15 days of free revisions. That honesty is your strongest selling tool.
Module 2

What you sell

Three things β€” and they stack. Know these cold; the price is never a secret.

AI Chat Assistant

$350 one-time Β· no subscription Β· 15-day free revisions. Lives on their own site, answers 24/7, books customers.

Website Redesign

Modern 2026 site, mobile-perfect. Priced by tier:
Starter $647Standard $997Premium $1,559

The Bundle

Website + assistant together, 20% off the whole thing. Best result for them, best commission for you. Always aim here.

πŸ’‘ The tier proxy

We price the website tier by the prospect's number of Google Maps reviews β€” more reviews = more buying power = higher tier. It's already chosen for you on each lead.

Module 3

The 2-call close

This is the play. Call 1 lands the assistant. Call 2 reveals the website and closes the bundle.

1

Call 1 β€” the assistant ($350)

Open with a genuine compliment β†’ ask if they capture leads after hours β†’ email the LIVE demo on their own site β†’ walk them through it β†’ close the $350 (Stripe link / QR on the PDF). Then book Call 2 and hand off their current website URL.

2

Call 2 β€” the reveal + bundle

Fine-tune the assistant (builds trust) β†’ reveal the demo of their fully redesigned website β†’ gather their tweaks (= ownership) β†’ close the bundle with the 20% loyalty discount. Send the upgrade link ($350 credit applied).

β†ͺ Path B β€” they refuse the chatbot

Don't beg past the 2nd no. Pivot to the website: "the bigger win might be the site itself." Book Call 2, reveal the redesign, close the site β€” then add the assistant as the 20%-off bundle.

Golden rule: you never promise the website demo on Call 1 β€” our team builds it from their current site between calls. Call 1 shows only the chatbot.
Module 4

Handling the "no"

"No" almost never means no. It means "I don't see the value yet," "I'm busy," or "I've been burned." Tap each card to reveal the move. Rebut twice, then pivot.

The 3-step move for ANY objection

1. Acknowledge β€” "Totally fair, I hear that a lot."   2. Reframe β€” flip their concern into the reason to look.   3. Ask β€” end on a tiny yes: "Can I send the 30-second preview?"

Feel Β· Felt Β· Found: "I understand how you feel β€” other owners felt the same β€” what they found was it paid for itself with the first booking."
Module 5

Reading your client

Same product, different human. Spot the type in the first 20 seconds and adjust. Click a type:

Module 6

Your money

You win twice on every sale: cash now + points toward a monthly bonus. The two stack β€” one never cancels the other.

SalePriceYour commissionPoints
AI Chatbot$350$301
Website β€” Starter$647$503
Website β€” Standard$997$704
Website β€” Premium$1,559$906
Bundle β€” Standard$1,077$905
Bundle β€” Premium πŸ”₯$1,527$1107
Bonus tier
+$100

at 10 points in the month

Bonus tier
+$300

at 16 points in the month

Bonus tier
+$500

at 24 points + Closer of the Month πŸ†

Bonus unlocks with at least 1 chatbot + 1 website in the month. Websites are worth the most points β€” sell websites and bundles, and the bonus comes fast. πŸš€
Module 7

What you'll make

Play with it. Set how many you'd close in a month β€” watch your pay add up. Most closers ramp to a bundle a week.

Figures use Standard tiers as a realistic example; premium tiers and extra bundles pay more. 100% commission β€” uncapped.

Your estimated month
$0
Commissions $0
Points earned 0
Monthly bonus $0
Two bundles a week roughly doubles your pay. The bundle is your fastest path up β€” and there's no cap. 🌟
Module 8

You can grow here

This isn't a dead-end gig. The better you close, the more you earn and the more we invest in you.

Closer of the Month

Hit 24 points and you're not just +$500 richer β€” you get first pick of the hottest leads and public recognition. Top closers get more at-bats.

Refer & earn

Know other great closers? Bring them in β€” you earn $10 for every person you refer who joins and closes their first sale. No cap. Build a team under you.

More leads, more territory

Prove you close and we feed you more warm leads and richer niches. Your book of business grows with your numbers.

You matter here

You're the voice of SMB AI to every owner. We hand you the demo, the script, the price, the rebuttals β€” your job is to be human and close. We win when you win.

Module 9

Knowledge check

Quick self-test β€” pick the best answer. You'll see instantly if you're right. Aim for 7/8. πŸŽ“

You're ready

Go close πŸš€

Keep your script and this academy open on every call β€” guide, don't read. Here's your daily playbook:

  • Smile before you dial β€” they hear it. Low energy = fast no.
  • Get the live demo in front of them β€” the demo sells, not you. Earn the click.
  • Lead with the assistant ($350). Aim for the bundle on Call 2.
  • Two rebuttals, stay warm, then pivot (Path B) or reschedule.
  • Count dials, not nos β€” you control the calls; the yeses follow.
  • Log every outcome: paid / Call-2 booked / objection / removed.
Remember: they're not saying no to you. They're saying "not yet" to a preview they haven't seen. Now go get it in front of them. Mabuhay! πŸ‡΅πŸ‡­

Questions?

Reply to your onboarding email anytime β€” Daniel's got your back. Welcome to the team. πŸ’™

Module 11

Niche playbooks 🎯

Same product, different door. The winning closers don't use one generic pitch β€” they lead with what they can verify about that business, because a true, specific observation is impossible to argue with. Below: the angle that gives us the edge in each niche.

The rule: open with something you can see is true about them β€” their old site, no online booking, a competitor who already has it. Never a generic "we build websites." Truth + specificity = the call doesn't sound like a cold call.

Med Spa is our #1 β€” it gets its own module

It's the niche to overflow on: high money, owner-run, image-obsessed, and the after-hours math is undeniable. Hit Next for the full Med Spa deep-dive. πŸ‘‰

Module 12 Β· Flagship niche

Med Spa deep-dive ⭐

Our #1 niche. 52,000+ med spas in the US, 60% owner-run (the owner picks up the phone), they have real money and they care how they look. Product: a premium website redesign + a 24/7 AI booking assistant, one-time $350.

40%

of bookings happen after hours β€” when nobody answers the phone

79%

of patients give up if booking isn't fast and easy

$350

one-time β€” less than one Botox appointment

⏱ The hook (first 15 seconds)

"Hi, is this [Owner]? Quick one, 20 seconds. I help med spas in [City] stop losing after-hours bookings. About 4 in 10 people who want to book a med spa do it after you've closed, and 8 in 10 give up if it's not two taps. I built a live demo of a booking page with your branding β€” can I text you the link so you see it in 60 seconds?"

🎯 Pick your angle from what you VERIFY

What's true about THEMYour angle
Old / no real site, no online bookingWeb + bot. "Your site makes people wait β€” I'll rebuild it luxury-grade with two-tap booking."
Modern site, no after-hours captureBot only. "Site looks great β€” you're just leaking the 40% who land at 11pm."
Stock photos, no real before/afters"Stock photography costs ~38% of bookings β€” we put your real results front and center."

βš”οΈ The competitor play β€” what gets under their skin

Protect OUR name first

Med-spa owners in a city know each other. NEVER claim "[Competitor] is already our client" if it isn't true β€” a provable lie kills the close and our reputation. Use only what's verifiable: that the competitor visibly already has modern booking.

"Have you looked at [Competitor] down the road? Open their site β€” they've got the book-now, two-taps, 24/7 thing. That's where your after-hours people are going when your page makes them wait. I can have you looking better than them by [day]."
Status flip: "Your work is better than theirs. The only thing they're beating you on is the website and the booking. That's a $350 fix, not a reason to keep losing clients to them."
Once we close our first real med spa β†’ with their permission, their name becomes the hammer for the whole city. Until then, the competitor's visible booking is your ammo β€” just as deadly, and true.

πŸ’¬ Objections (med-spa specific)

They sayYou say
"I have Boulevard / Phorest / Vagaro.""Perfect β€” the bot sits on top and books the person who lands at 11pm and won't open an app. I plug it in, you keep your software."
"An agency handles my website.""Great, this doesn't replace them β€” it's the booking page that converts. $350 once, no retainer."
"Too expensive / not now.""One-time, less than one Botox appointment. Every week you wait, after-hours bookings keep walking to [Competitor]."
"Just email me info.""Will do β€” but the demo is a link, not a brochure; 60 seconds and it's your spa. Texting it now."

βœ… Close Β· βš–οΈ Compliance

  • Close: "I'll text the live demo now. If you love it, it's $350 one-time and we make it yours this week. Sound fair?" β†’ text demo + Stripe link, log it.
  • Compliance: sell conversion and bookings, NEVER clinical results or medical promises β€” you talk about their website and their calendar, full stop.
  • Competitor play: verifiable facts only (visible site/booking). No bad-mouthing, no invented clients.
Show the demo, name the competitor, state the price. High ticket, image-obsessed buyers, undeniable after-hours math β€” that's the whole game. πŸ’… The full one-pager is in the Library β†’ Med Spa Playbook.
Library

Your resource pack

Everything from this academy as downloadable PDFs β€” keep them open on every call. Click to view (they open as pages/slides in your browser).

Tip: print this whole academy to PDF with the πŸ–¨ Save as PDF / Slides button in the sidebar β€” great for studying offline.
1 / 11 Β· Welcome